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Web Application for Making Predictions of a Call Centre
Mička, David ; Hynek, Jiří (referee) ; Bartík, Vladimír (advisor)
The goal of this thesis is to create a web application for creation of call centre predictions. The app should be able to replace current solutions that are in use in the daily operation of Kiwi.com s.r.o. The app should be more intuitive and easier to use and maintain than Verint or the spreadsheet solution of doing predictions. It should also have enough options for creation of tactical forecasts that allow the company to react on upcoming situations and should help set realistic expectations for the management of our customer centre.
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Proposal of Optimalization in Purchasing Procesess and Stock Management Area
Kukulová, Tereza ; MBA, Pavel Mík, (referee) ; Němeček, Petr (advisor)
This master´s thesis deals with optimalization of procedures in production company using modern methods. Describing actual status of inventory management with focus on purchasing department, inventory movements, stocking and planning. Thesis solve problem by introducing Kanban system in field of inventory management, ABC analysis and evaluation of suppliers in the area of purchasing. The purpose of the master´s thesis is to submit suitable solutions, which can improve existing processes in inventory management and purchases.
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Balloon Pilot's Assistent
Hora, Tomáš ; Szőke, Igor (referee) ; Herout, Adam (advisor)
This thesis describes concept and implementation of application assisting balloon pilots with guiding to a chosen target. Theoretical part is focused on basics of ballooning and navigation. Designed application uses proprietary OziExplorer files, clearly displays all information from external GPS unit connected via COM port and saves travelled path and waypoints. Important feature of the application is getting forecast of wind flow in various altitudes from the internet before the flight and analysis of information from GPS for calculation actual air flow during flight. In the end of this thesis the application is tested in real environment and its functionality is evaluated.
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The Study of Purchasing with the linkage to Production Processes
Svída, Jaroslav ; Adámek, Pavel (referee) ; Jurová, Marie (advisor)
In this diploma work I have attempted to solve problems about managing manufactoring resources in company used in servicing electro-technical production. Problems about manufactoring resources appeared in a time due to a loss of a significant customer when manufactoring resources have became disfunctional. Manufactoring resources reduction policy has been applied in various ways which have led to a significant reduction of a company’s stock.
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